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Frequently asked questions(FAQ)
Courses & Availability
Which courses are currently available?
Currently, IELTS, PTE, and Communication Skills are offered as live group courses via Zoom or Google Meet. Other programs, including Business English, Academic Writing, General English, and specialized courses, are currently available in one-on-one mode, with group sessions to be introduced in the near future.
Are recorded sessions available?
Yes. Once classes commence, recorded sessions will be shared with students who require them for revision or to catch up on missed content.
What do the courses cover?
- IELTS: Students are guided through Listening, Reading, Writing, and Speaking with structured strategies for achieving high band scores. They engage in focused practice exercises, mock tests, and receive detailed feedback to enhance performance.
- PTE: The program develops proficiency in Speaking, Writing, Reading, and Listening. Students learn time management, accuracy techniques, and exam strategies, while practicing in real-test formats to improve confidence and scores.
- Communication Skills: Students build fluency, pronunciation, and professional communication skills. Practical exercises and interactive sessions help participants develop confidence in everyday conversations and workplace interactions.
Who are the instructors?
Our team consists of certified English language trainers and experienced professional English educators. Classes are rotated among instructors to ensure diverse teaching styles, comprehensive guidance, and exposure to multiple expert perspectives.
Do you provide one-on-one classes?
Yes. ZELC offers both one-on-one tutoring and group sessions, depending on learner preference.
Enrollment & Batches
How can I enroll in a course?
Students can enroll directly through our website, WhatsApp, Instagram, or Facebook. Our team will reach out to provide complete guidance on batch selection, schedules, and enrollment formalities.
Are there limited seats?
Yes. All live courses have limited seats to ensure personalized attention, structured learning, and effective interaction. Early enrollment is strongly recommended.
Are there any discounts available?
Yes. ZELC offers early bird discounts, group discounts, and free demos for select courses. Please check our website and social media pages for the latest updates and announcements.
Payments & Policies
What are the course fees?
Fees vary by program. A customer representative will provide accurate details and assist with the payment process.
What is the refund or cancellation policy?
No refunds or cancellations are available once enrollment is confirmed. Customers are advised to ensure commitment before registering.
Teaching Method & Support
How are classes conducted?
All live classes are conducted via Zoom or Google Meet. Sessions are interactive, structured, and focused on applied learning, including exercises, practice tasks, and real-time guidance. One-on-one courses provide personalized instruction tailored to individual needs.
Will there be practice or mock tests?
Yes. IELTS and PTE courses include mock tests and guided practice assignments to simulate exam conditions, track progress, and enhance preparedness. Communication Skills includes practical exercises to strengthen fluency, confidence, and professional articulation.
What support is available if I have doubts during the course?
Students can reach out to our dedicated customer service team for any queries or clarifications. Queries are addressed promptly, and personalized guidance is provided to ensure complete understanding and progress.